Real-Time Insights for Continuous Operational Improvement

The OLLM  platform captures operational experiences and recommendations quickly & effectively through sophisticated tools that integrate into systematic improvement processes. Digital capture mechanisms ensure valuable insights are recorded when they are most clear, and as soon as possible following operational activities. By providing accessible tools for frontline personnel through mobile interfaces and integration with command support systems, the platform enables operators to interact directly with post-incident report forms. 

This immediate documentation capture prevents critical observations from being lost and begins the learning process when details are freshest. These front-line insights are then transformed into actionable improvements through structured analysis and implementation processes over time, creating a continuous learning journey that enhances decision-making and operational effectiveness.

We have also used the system to evidence recommendations from the Grenfell Tower Inquiry and Manchester Arena Inquiry.  There are specific recommendations that the OLLM system will action… and we are also using the platform to track the actions from inquiries.

Northamptonshire Fire and Rescue Service

Key Features

Immediate Post-Operation Insight

Digital capture mechanisms record insights immediately after operations when they’re still fresh in the minds of front line staff, preventing valuable observations from being lost over time.

Field Documentation made easy

Command system integration provide accessible tools for frontline personnel to document learning directly after debriefing has taken place.

Observation-driven Improvements

Structured analysis transforms front-line observations into practical enhancements that deliver tangible benefits to operational effectiveness and safety.

    “If managed correctly internally, in my view this will revolutionise the way we capture, evaluate and embed learning” 

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    Neil Sadler, Area Manager | Operational Support | Operations | NILO/HMEPA/CBRN Tactical Commander/MAGIC
    Northamptonshire Fire and Rescue Service

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Further information

If you are interested in further information about the system, would like a demo, or even arrange an initial telephone chat, you can get in touch using the “Contact Us” button.