Visit us on Stand 5/L193
Experience first hand how our Organisational Learning and Lessons Management (OLLM) Platform is supporting UK Resilience Academy objectives and organisational learning. Our team of specialists will be available to discuss how the system can be tailored to your organisation’s specific requirements.
The OLLM platform has gained significant recognition across the emergency services sector for its comprehensive approach to converting field experiences into actionable improvements. The system directly supports the UK Resilience Academy’s “Lessons Management” best practice and aligns with both public and private sector guidance frameworks and processes.
What sets the OLLM platform apart is its seamless integration of standards compliance with operational learning, enabling organisations to move beyond traditional inspection models toward embedded excellence.
“Our OLLM platform offers a transformative approach for emergency services and civil resilience organisations to develop their capabilities,” said Douglas Eaglesham, Resilience Lead at ISARR. “The system creates a continuous improvement cycle by capturing, assessing, managing, tracking, and embedding organisational learning, transforming it into structured knowledge that enhances both individual and organisational performance.”
Key features of the OLLM platform include:
- Comprehensive capture and management of lessons learned from operational incidents
- Direct linking of frontline observations to specific guidance and control measures
- Precise performance assessment capabilities against established standards
- Balance between local adaptation needs and national consistency requirements
- Creation of a continuous feedback loop between guidance, implementation, and learning
Northampton Fire and Rescue Service Multi-Agency Talk
A highlight of the event will be a special multi-agency presentation by Northampton Fire and Rescue Service on September 17th from 15:15-16:30 on the Emergency Tech Leaders’ Stage. The session will showcase how they have successfully implemented ISARR’s system to transform their operational learning and decision-making processes and how it was used operationally within a major multi-agency flooding event across the county, involving multiple blue light services and supporting agencies.
Neil Sadler, Area Manager for Operational Support at Northampton Fire and Rescue Service, noted: “The ISARR platform has transformed how we identify, evaluate, and implement change. It provides a foundation for sharing insights and learning both within the organisation and with our partners.”
Fire & Rescue Services
Seamless integration with National Operational Guidance
Immediate capture of learning identified from hot debriefs
Structured capture of operational learning from incidents and exercises
Real-time sharing of critical safety information
Evidence-based improvement of tactical decisions
Police Forces
Full implementation of UK Resilience Academy Lessons Management guidance
Support for HMICFRS inspection requirements
Compliance with Fire Standards Board expectations
Integration with Civil Contingencies Act duties
Ambulance Services
Flexible configuration to match your service’s terminology and processes
Progressive capability development from core debriefing to mature lessons management
Integration with existing FRS systems and processes
Scalable multi-agency information sharing
Civil Resilience
Begin your journey to enhanced operational performance through structured learning
Our platform provides the foundation for developing a true learning organisation while maintaining alignment with national frameworks and local requirements
“The ISARR platform will transform how Northamptonshire Fire and Rescue Service identifies, evaluates, and implements change. It provides a foundation for sharing insights and learning both within the organisation and with our partners.”
Neil Sadler, Area Manager | Operational Support | Operations | Tactical Commander
Northamptonshire Fire and Rescue Service
Further information
If you are interested in further information about the system, would like a demo, or even arrange an initial telephone chat, you can get in touch using the “Contact Us” button.
