Real-Time Insights for Continuous Operational Improvement

The OLLM  platform captures operational experiences and recommendations quickly & effectively through sophisticated tools that integrate into systematic improvement processes. Digital capture mechanisms ensure valuable insights are recorded when they are most clear, and as soon as possible following operational activities. By providing accessible tools for frontline personnel the platform enables operators to interact directly with post-incident report forms. 

This immediate documentation capture prevents critical observations from being lost and begins the learning process when details are freshest. These front-line insights are then transformed into actionable improvements through structured analysis and implementation processes over time, creating a continuous learning journey that enhances decision-making and operational effectiveness.

We have also utilised the ISARR platform to evidence our response to recommendations from the Grenfell Tower Inquiry. Specific recommendations are being addressed through the OLLM system, and we are actively using the platform to track and monitor progress against all inquiry-related actions.

Northamptonshire Fire and Rescue Service

Key Features

Immediate Post-Operation Insight

Digital capture mechanisms record insights immediately after operations when they’re still fresh in the minds of front line staff, preventing valuable observations from being lost over time.

Field Documentation made easy

Command system integration provide accessible tools for frontline personnel to document learning directly after debriefing has taken place.

Observation-driven Improvements

Structured analysis transforms front-line observations into practical enhancements that deliver tangible benefits to operational effectiveness and safety.

    “The ISARR platform will transform how Northamptonshire Fire and Rescue Service identifies, evaluates, and implements change. It provides a foundation for sharing insights and learning both within the organisation and with our partners.” 

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    Neil Sadler, Area Manager | Operational Support | Operations | Tactical Commander
    Northamptonshire Fire and Rescue Service

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Further information

If you are interested in further information about the system, would like a demo, or even arrange an initial telephone chat, you can get in touch using the “Contact Us” button.