The Emergency Services Show, Europe’s leading event for the emergency services sector, returns for its 19th edition on 17-18 September 2025 at the NEC in Birmingham. This landmark event presents an unparalleled opportunity for Blue Light professionals to engage with cutting-edge technologies and methodologies that are reshaping emergency response capabilities worldwide.
At the heart of this year’s exhibition, ISARR will demonstrate how its Organisational Learning & Lessons Management (OLLM) platform is transforming operational effectiveness across the emergency services landscape. The OLLM platform has gained significant recognition for its comprehensive approach to converting field experiences into actionable improvements, directly supporting the UK Resilience Academy’s “Lessons Management” best practice and both public and private sector guidance frameworks and processes.
The platform’s collaborative features offer a new approach for emergency services and civil resilience to develop their capabilities by capturing, assessing, managing, tracking, and embedding organisational learning, transforming it into structured knowledge, explains ISARR’s Resilience Lead, Douglas Eaglesham. Visitors to our exhibit will witness first hand how the system creates a continuous improvement cycle that enhances both individual and organisational performance.
The OLLM platform distinguishes itself through its seamless integration of standards compliance with operational learning, enabling organisations to move beyond traditional inspection models toward embedded excellence. By linking frontline observations directly to National Operational Guidance control measures, the system delivers unprecedented precision in performance assessment and enhancement, helping to embed both process improvements and broader resilience benefits across single and multi stakeholder organisations.
Connecting over 16,000 Blue Light professionals with 500+ exhibitors across both the main show and co-located Emergency Tech Show, this event creates an unrivalled learning environment where ISARR is uniquely positioned to address sector-specific challenges. ISARR’s data-driven approach to operational improvement aligns perfectly with the specialised workshops on incident management and emerging technologies.
Visit ISARR on Stand 5/L193 during the Emergency Services Show
on 17-18 September 2025 at the NEC Birmingham.
Experience first hand how our OLLM Platform is supporting UK Resilience Academy objectives and organisational learning. Our team of specialists will be available to discuss how the system can be tailored to your organisation’s specific requirements.
