The ISARR software platform
Organisational Learning & Lessons Management
TURN CLINICAL AND OPERATIONAL INSIGHTS INTO SERVICE EXCELLENCE
The ISARR Organisational Learning and Lessons Management (OLLM) platform provides ambulance services with a comprehensive system for capturing, analysing and implementing learning from patient encounters, major incidents, and daily operations. From paramedics to clinical directors, every team member can contribute valuable insights that enhance patient care and operational performance.
Enhance Clinical Governance
Capture and analyse clinical incidents systematically
Capture and analyse clinical incidents systematically
Transform frontline observations into clinical practice improvements
Support evidence-based protocol development and refinement
Regulatory Alignment
Alignment with UK Resilience Academy Lessons Management guidance
Systematic lesson capture and implementation
Cross-sector learning and knowledge sharing
Evidence-based decision making processes
Organisational learning culture development
Strengthen Operational Performance
Document and analyse response time challenges and solutions
Improve resource allocation based on operational learning
Enhance handover procedures through systematic feedback
Support CQC inspection requirements with robust evidence
Improve Major Incident Management
Capture comprehensive learning from major incident responses
Identify equipment, training, and procedural improvement opportunities
Share critical insights across the organisation rapidly
Strengthen preparedness through systematic implementation of lessons
Facilitate Knowledge Transfer
Create a searchable repository of clinical and operational experiences
Support mentoring and development of new staff
Preserve institutional knowledge despite personnel changes
Enable rapid dissemination of best practices across teams
Cross-sector collaboration
Share relevant insights with police, fire, and LRF partners while maintaining appropriate security and access controls. Learn from multi-agency incidents to strengthen joint response capabilities.
“The ISARR platform will transform how Northamptonshire Fire and Rescue Service identifies, evaluates, and implements change. It provides a foundation for sharing insights and learning both within the organisation and with our partners.”
Neil Sadler, Area Manager | Operational Support | Operations | Tactical Commander
Northamptonshire Fire and Rescue Service
Further information
If you are interested in further information about the system, would like a demo, or even arrange an initial telephone chat, you can get in touch using the “Contact Us” button.
