The ISARR software platform

Organisational Learning & Lessons Management

ENHANCE PROBLEM-SOLVING POLICING THROUGH SYSTEMATIC LEARNING

The ISARR Organisational Learning and Lessons Management (OLLM) platform provides a comprehensive digital solution that directly supports and enhances the SARA (Scanning, Analysis, Response, Assessment) model central to Problem Solving Policing. From frontline officers to senior leadership, every team member can contribute valuable insights that drive measurable improvement.

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Strengthen the SARA Model Implementation

Support all phases of the problem-solving process in one integrated system

Enable collaborative problem identification across departments and partners

Facilitate structured response planning and implementation tracking

Strengthen assessment through automated monitoring and impact measurement

Regulatory Alignment

Alignment with UK Resilience Academy Lessons Management guidance 

Systematic lesson capture and implementation – Transform operational experiences into structured learning outcomes

Cross-sector learning and knowledge sharing – Enable collaboration with emergency service partners while maintaining security

Evidence-based decision making processes – Support analytical policing through comprehensive data and insights

Organisational learning culture development – Foster continuous improvement mindset across all ranks and departments

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Enhance Operational Knowledge Management

Create a searchable repository of tactical decisions and outcomes

Preserve institutional knowledge despite personnel changes

Support evidence-based decision making with historical context

Enable rapid dissemination of critical learning across teams and shifts

Improve Multi-Agency Coordination

Facilitate information sharing with partner agencies

Maintain appropriate security through role-based permissions

Support joint operational planning and response

Maintain appropriate security through role-based permissions

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Drive Continuous Improvement

Identify recurring operational issues through pattern analysis

Transform frontline observations into procedural improvements

Track implementation of changes from identification to completion

Demonstrate systematic learning for inspection requirements

Cross-sector collaboration

Share relevant operational insights with fire, ambulance, and LRF partners while maintaining appropriate security and access controls. Learn from multi-agency incidents to strengthen joint response capabilities.

    “The ISARR platform will transform how Northamptonshire Fire and Rescue Service identifies, evaluates, and implements change. It provides a foundation for sharing insights and learning both within the organisation and with our partners.” 

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    Neil Sadler, Area Manager | Operational Support | Operations | Tactical Commander
    Northamptonshire Fire and Rescue Service

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Further information

If you are interested in further information about the system, would like a demo, or even arrange an initial telephone chat, you can get in touch using the “Contact Us” button.